FAQ'S/HAIR CARE TIPS

Virgin hair textures

There are not two bundles of virgin hair that are alike. Each bundle will have a different pattern and hair color. We do our utmost to send you bundles that match as closely as possible.

How Much Hair Do I need?

The average person needs about eight 8 to 10 ounces of hair depending on the size of your head and individual preference. If you prefer big hair, you will need more hair than you would store bought hair because virgin hair, like real hair, is lighter by nature. Keep in mind, the longer the hair, the more it will weigh, so additional ounces might need to be purchased for desired length, fullness or style. We suggest consulting with a professional who is experienced with working with virgin hair.

How many ounces are in each bundle?

There are 3.5 to 4 ounces of hair in each bundle.

Can this hair be colored, dyed, or bleached?

Yes, all of the hair that we sell can be dyed, or bleached to your likeness. Remember, this is human hair, so anything that you can do to your own hair can be successfully done to this hair. However, we suggest that a professional perform any chemical treatment to avoid damaging the cuticle of the hair. An added benefit to virgin hair is that if you care for it properly it can be re-used and will maintain its beautiful luster for a long time.

How long does virgin hair last?

With proper care and maintenance virgin hair can last six to twelve months and even longer with great care. To protect your investment it is recommended that you seal your wefts.

Can virgin hair be styled with heat?

Yes, virgin hair can be blow dried, flat ironed and roller set. It can endure any heat styling and maintain its beautiful healthy luster. Please note, when heat is applied to your repeatedly it can lose it wavy/curly texture.

Shipping

Please allow 5 to 10 business days for us to process your order. Once your order has been processed, it will be shipped. Once we have shipped your package, your tracking information will be emailed to you within 24 hours. Please keep in mind that we cannot be held responsible for issues related to carrier delays.

IF YOU NEED YOUR ORDER BY A CERTAIN DAY, PLEASE CONTACT US.

Returns/Exchanges
All hair must be in its natural state (no dye, no chemicals, no cutting of the weft). We will accept exchanges but you are responsible for all shipping fees and 10% processing/restocking fee unless we are at fault. You are allowed to exchange within 2 days from receipt of purchase, however no refunds can be issued out.